Training and Development Specialist I

Full Time - Salaried 

Salary Range: $40,000 - $50,000

Position Overview

The Training & Development Specialist I is responsible for delivering training materials and facilitate courses that support operational excellence and continuous improvement across the business. This role interacts with Talent, Training & Development, Business Optimization, and Field Leadership teams to research, write, and deliver training publications and related documents. As part of the Talent team, the Training & Development Specialist I builds relationships with field leaders and cross-functional work teams, with a focus on strong communication, content delivery, drafting comprehensive documents, and packaging information curtailed to the specific audience.  The Training & Development Specialist I embodies the company SPIRIT values of Service, Pride, Integrity, Results, Innovation, and Teamwork, customer obsession, and makes safety and security a personal mission.

Essential Responsibilities

• Facilitates and delivers group and individual instruction and training, covering a range of technical, operational, and/or leadership areas.
• Acts as a mentor and leader in the virtual classroom and in-person classroom alike, by fostering learning engagement and enthusiasm with a positive attitude.
• Creates Curriculums within the Training Team as the subject Matter expert (SME) that drives professional development and training initiatives
• Engages members of the team as a thought partner to advance work of the Training team in a collaborative way with attention to robust feedback, critical thinking and innovative problem solving
• Determine gaps in training content and materials through data analysis and field and support team engagement that generate higher productivity
• Develops and delivers field training, including, but not limited to, training documents, such as guides, computer training, instructional videos, etc.
• Reviews, revises, and recommends changes in instructional objectives and methods, and edits material for proper use of standardized terminology, style, direction, content, grammar, punctuation, and clarity
• Seeks to improve skills and stay on top of latest trends in Training, Development and leadership
• Exceptional partnership and execution skills with attention to detail and follow through
• Coordinates with the key stakeholders and operational training representatives to ensure delivery and completeness of training programs
• Travels to field offices and events as needed to acquire knowledge, understand current training practices, and deliver ongoing skills and leadership training
• Work independently with minimal supervision, while addressing challenges or concerns with a solution oriented approach

Required Qualifications & Skills

• A high school education or GED
• A minimum of (1) year of experience in managing, designing, developing, coordinating and conducting training programs, including e-learning creation.
• Experience delivering Virtual Training or working with remote teams
• Possess advanced skills in Microsoft Office Suite and LMS Platforms, including Articulate: Rise 360 & Storyline, to produce and evaluate high training materials and presentations
• Experience in a training role, or a mix of training and coaching/mentoring experience, including writing and implementing training materials.
• High degree of professional confidence, strong interpersonal skills and credibility with effective presence.
• Strong written and verbal communication and organization skills and a passion for communicating to all levels
• Ability to quickly absorb large amounts of information and reduce to teachable segments
• Demonstrated experience organizing and managing multiple projects with on time completion

Working Conditions

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Regular travel via plane and automobile may be required, including overnight stays (up to 50% of the time).

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

For more information on WIS, visit our website at www.wisntl.com

WIS is an Equal Opportunity Employer,

committed to a diverse and inclusive work environment.