Position Title:

Department:

Job Description:

The HR Generalist provides broad, cross-functional support across the Human Resources department to ensure effective service delivery, data accuracy, and a positive employee experience. This role assists with HR systems and processes, responds to employee and leader inquiries, supports compliance and documentation activities, and contributes to HR operations such as case management, reporting, recruitment coordination, and project work. The HR Generalist partners with various HR teams to complete assignments, maintain HR data integrity, support change management efforts, and enhance HR services across the organization. Work assignments vary based on organizational needs and may include support for Shared Services, Operations, Talent Acquisition, HR Business Partners, and other HR functions.

Essential Responsibilities:

Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. 

• Provide frontline support for employee and leader inquiries, ensuring timely responses, appropriate guidance, and proper escalation when needed.

• Assist with HR systems and transactional processes, supporting employees in navigating self-service tools and performing routine data updates with accuracy.

• Maintain and validate HR data, identifying discrepancies and recommending improvements to enhance data integrity and process efficiency.

• Support compliance and regulatory requirements by helping facilitate documentation, monitoring deadlines, and participating in audit-related activities.

• Contribute to HR operational workflows, such as documentation management, case handling, and general administrative tasks that ensure smooth HR service delivery.

• Compile and prepare HR data and reports, helping analyze trends and providing insights to support decision‑making across HR functions.

• Assist HR team members with operational and project-based work, including support for organizational changes, talent processes, and engagement initiatives.

• Represent HR at internal and external events, helping promote the organization’s brand and support outreach or engagement efforts as needed.

• Provide support for offer, onboarding, and hiring processes, helping ensure a smooth candidate and new-hire experience.

• Support cross-functional HR projects, collaborating with various HR teams to improve processes, standardize workflows, and enhance service delivery.

• Contribute to communication and change management efforts, assisting with drafting materials, organizing information, and coordinating with stakeholders.

• May support employee relations activities through documentation preparation, basic fact‑finding, and coordinating follow‑up tasks under HR guidance.

• May participate in recruitment-related activities, such as coordinating candidates, managing communications, and maintaining accurate hiring records.

• May assist in talent sourcing, outreach, and pipeline development by helping identify potential candidates and engaging through available channels.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: Bachelor's degree required.

Experience: At least 1 year of relevant work experience required.

License(s)/Certification(s)/Registration(s) Required:

SHRM-CP, SHRM-SCP, PHR, or SPHR certification at the time of hire or attainment within 12 months of hire.

Knowledge, Skills and Abilities:  

• Knowledge of general Human Resources practices, processes, and terminology.

• Knowledge of HR systems, employee self‑service tools, and HR data standards.

• Knowledge of basic employment regulations and compliance requirements.

• Strong customer service and communication skills.

• Skill in organizing, prioritizing, and managing multiple tasks efficiently.

• Skill in data entry, documentation, and maintaining accuracy.

• Skill in analyzing HR data and preparing basic reports.

• Ability to handle confidential and sensitive information with discretion.

• Ability to interact professionally and build effective working relationships.

• Ability to learn and navigate HR technologies quickly.

• Ability to follow procedures while identifying opportunities for improvement.

• Ability to work both independently and collaboratively within teams.

• Ability to adapt to changing priorities and support multiple HR functions.

• Ability to communicate clearly in written and verbal forms.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.