POSITION DESCRIPTION:

Under the direction of Operations Directors and COO, undertakes activities related to physician recruitment to meet the goals and objectives of physician recruitment strategies. Responsible for all support activities associated with screening and delivering qualified, diverse physician and mid-level provider candidates to IHA leadership.

ESSENTIAL JOB FUNCTIONS:

1. Participates in the full recruitment activities including initial screening of candidates, managing all travel arrangements and on-site interviews, supports marketing and advertising initiatives related to recruitment, reporting and maintaining physician searches.
2. Responsible for supporting various recruitment methods: IHA website, physician career websites, advertising, physician career fairs.
3. Interfaces with internal and external resources utilized for physician recruiting procurement. Assists in identifying potential physician candidates through direct and indirect sourcing, online job postings, physician residency and fellowship programs and events, networking, Internet, social media, referrals and professional medical associations across the country.
4. Works with Directors to create, maintain and update IHA’s physician opportunities.
5. Assists Directors in the development and maintenance of detailed reports for Physician/Provider Recruitment to review the status of all recruitment efforts, and tracks physician/provider placement within IHA.
6. Supports and coordinates activities for various physician recruitment projects.
7. Maintains a working knowledge of applicable Federal, State and local laws and regulations, IHA’s Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
8. Assumes additional responsibilities and performs work as required.

ORGANIZATIONAL EXPECTATIONS:

1. Creates a positive, professional, service-oriented work environment by supporting the mission and values of both IHA and Trinity Health.
2. Must be able to work effectively as a member of the Physician Recruitment team.
3. Successfully completes IHA’s “The Customer” training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.
4. Maintains knowledge of and complies with IHA standards, policies and procedures.
5. Maintains general knowledge of IHA office services and in the use of all relevant office equipment, computer and manual systems.
6. Maintains strict confidentiality in compliance with IHA and HIPAA guidelines.
7. Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respect cultural differences.
8. Uses resources efficiently.
9. Responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Must possess a comprehensive knowledge of business or healthcare administration as normally obtained through a Bachelor’s Degree in business, communications, marketing, health care administration or related field or an equivalent combination of education and experience.

CREDENTIALS/LICENSURE: N/A

MINIMUM EXPERIENCE: Minimum of three to five (3-5) years’ health care experience in physician recruiting, medical staffing/credentialing, marketing/business development or health care administration.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

1. Substantial knowledge of primary care, sub-specialty and surgical clinics.
2. Ability to maintain and/or work “non-standard” business hours to ensure availability for candidate interviews or other contacts, which may include early, late or weekend hours; ability to travel to offices or other locations as needed.
3. High level of skills in operating a standard desktop and Windows-based computer system, including but not limited to, Microsoft Word, Excel, PowerPoint, Outlook, database applications, presentation software, Intranet and computer navigation. Experience with social media outlets. Ability to use other software as required while performing the essential functions of the job.
4. Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people, either in-person or virtually.
5. Excellent interpersonal and networking skills, especially with physicians, medical staff leadership and administrative leadership.
6. Demonstrated ability to work effectively by telephone and internet.
7. Ability to work collaboratively in a team-oriented environment; displays courteous, professional and friendly demeanor.
8. Ability to work effectively with various levels of organizational members and diverse populations.
9. Ability to cross-train in other areas of the department in order to achieve smooth flow of all operations.
10. Excellent organizational, analytical, time management and attention-to-detail skills for the execution of multiple assignments. Ability to independently plan, organize, prioritize assignments and responsibilities and time constraints in a fast-paced environment and adapt to them as they change frequently; work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
11. Ability to exercise sound judgment and problem-solving skills.
12. Ability to maintain any organizational information in a confidential manner.
13. Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS:

1. Physical activity that often requires keyboarding, filing and phone work.
2. Physical activity that often requires extensive time working on a computer, sitting and/or standing.
3. Physical activity that sometimes requires walking, bending, stooping, reaching, and/or twisting.
4. Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs.
5. Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
6. Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
7. Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:

This job operates working in a typical office environment which involves frequent interruptions and significant interaction with people which can be stressful at times.

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