About Architech Sports and Physical Therapy
At Architech Sports, we specialize in Athletic Performance Therapy, helping athletes return to sport stronger, more resilient, and better prepared for long-term performance. Our care model goes beyond treating pain and focuses on sports rehabilitation, performance-based care, and athlete development.
We are here to serve our athletes, our community, and each other. If you are looking to work in a fun, collaborative, and driven environment where growth is supported and your work makes a meaningful impact, we would love to hear from you.
The Benefits and Authorization Specialist plays a vital role in supporting patient access to care by verifying insurance coverage, securing necessary pre-authorizations, and communicating financial responsibilities. This individual ensures a seamless experience for both patients and providers by removing barriers to care and facilitating efficient administrative workflows. Additionally, this hybrid role includes on-site front desk coverage as an Intake Coordinator, as needed, to support clinic operations during scheduled time off or unexpected staff absences.
Key Responsibilities
Insurance & Authorization Coordination
- Verify and document patient insurance eligibility and coverage for all services.
- Submit pre-authorizations for visits and services in a timely and accurate manner.
- Communicate patient financial responsibility and assist in identifying financial support options when applicable.
- Support mitigation of denied services by coordinating follow-up steps such as appeals and provider reviews.
- Maintain up-to-date knowledge of payer guidelines and organizational procedures related to service authorization.
Front Desk Coverage (Intake Coordinator)
- Provide in-person administrative support at clinic locations during absences of front desk staff.
- Greet and check in patients, verify basic information, and assist with intake paperwork.
- Maintain a professional and welcoming environment for patients and visitors.
Operational & Team Support
- Work on location with team at Wesley Heights location several days a week
- Collaborate effectively with clinical and administrative staff to ensure timely service delivery.
- Perform other duties as assigned in alignment with Architech Sports & Physical Therapy’s mission and values.
Qualities We're looking for
- Knowledge of insurance terminology, benefit structures, and pre-authorization processes
- Familiarity with medical terminology and clinical workflows
- Strong organizational and time management skills
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Critical thinking and problem-solving abilities
- Detail-oriented with a commitment to accuracy
- Patient-focused, team-oriented, and professional in demeanor
Qualifications
- High school diploma or equivalent required
- 2–3 years of experience in insurance verification and pre-authorization (physical therapy setting preferred)
- Prior experience with WebPT or other EMR systems is helpful, but not required
What We Offer:
- Medical, Dental & Vision along with additional benefits such as accident, short term disability, critical illness
- 401(k) plan
- PTO

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